Here is a recent comment delivered via our Constant Customer Feedback™ system. Are you really listening to your customers?
I appreciated the fact that an employee near the health and beauty department could tell that I was having trouble finding something, and took the initiative to ask me if I needed any help. When I told him what I was looking for, he walked me over to the shelf where the item was located. It was nice to be treated so politely.
Our 2013 Supermarket Experience Survey Report is Now Available !!
RFG has developed a cost-effective feedback tool to build and maintain loyal customer relationships – one connection at a time. Click on the Connection logo below for a Program Fact Sheet.
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