Here is a recent comment delivered via our Constant Customer Feedback™system. Are you really listening to your customers?
I am now very impressed with this store. After I did a survey with you a couple of weeks ago about the availability of a certain Ice Cream we requested, this store manager called me and let me know that he isstill trying to get our ice cream and will call me when it comes in. This really impressed me that he called and I believe that he has been trying hard to deal with our request. All this happened after I did one of these surveys. Pretty impressive for Shop Smart, also. Keep up the good work. We really like this small town store.
Our 2013 Supermarket Experience Survey Report is Now Available !!
RFG has developed a cost-effective feedback tool to build and maintain loyal customer relationships – one connection at a time. Click on the Connection logo below for a Program Fact Sheet.
Click to read our FlipBoard magazine -- Retail Insights
RT @BNumainville: Wal-Mart Promotes Asia Chief Greg Foran to Head of U.S. Division http://t.co/I7iyxzQhFF
RT @BrickMeetsClick: Amazon v. Google ground wars outlook - much collateral damage but others will survive & here's why http://t.co/WasqiLp…
Target completes statewide grocery rollout - MSPBJ http://t.co/y5pjGuRKih
Amazon Tests Kindle Unlimited, Its Own E-book Subscription Service http://t.co/YeB8gKEX7i